Managing the Hospitality Experience

Course aim

This course explores the socio-cultural dimensions of hospitality provision likely to be beneficial to students in their chosen vocational specialisation. It provides students with the opportunity to develop powers of critical, creative and reflective thinking that would assist in improved service delivery, to predict emerging trends in the consumption of hospitality, propose innovative practices to cater for changing consumer needs and to continuously improve one’s practice through reflection It also equips students with an international perspective of the hospitality industry.

Course content

Hospitality as a field of study and vocational pursuit; continuities in the history of hospitality provision; significance of women’s role in hospitality provision, structure and organisation of the hospitality industry, nature of service provision, socio-cultural dimensions of hospitality consumption; implications of hospitality as a performance; issues relating to internationalisation and cross-cultural contact in the hospitality industry; working in the hospitality industry, future of the hospitality industry.

Textbook(s)

Nil

Prerequisite(s)

Nil

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, CITY WEST
Lecture	2 hours x 13 weeks
Tutorial	1 hour x 13 weeks
EXTERNAL, CITY WEST, ONLINE
External	3 hours x 13 weeks
INTERNAL, OFFSHORE, HONG KONG BAPTIST UNIVERSITY
Lecture	2.5 hours x 8 days
Tutorial	10 hours x across 14 weeks
External (Online discussion board)	1 hour x 13 weeks

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Group presentations - critical analysis, Individual poster presentation - concept development, Project, Write-up of PowerPoint Presentation - concept development, Write-up of PowerPoint Presentation - critical analysis

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 3)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
How to determine the relevant non award tuition fee. (Opens new window)

Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.