Frequently asked questions

InPlace help

  • How do I access InPlace? minus-thick plus-thick

    Open Mozilla Firefox or Google Chrome and type in the following InPlace web address: https:\\unisa-prod.inplace.com.au. Please note that InPlace is not optimised for Internet Explorer.

  • How do I log in to InPlace? minus-thick plus-thick
    1. Open InPlace using either Mozilla Firefox or Google Chrome
    2. Click on Staff and Students and you will be directed to the log in screen
    3. Enter your UniSA student username and password
    4. When you log into InPlace for the first time you will need to accept the terms and conditions in order to use the system.

    In Place Image 1

    In Place Log in

  • I have forgotten my password, what should I do? minus-thick plus-thick

    For information about password security and resetting your password please visit the Ask IT website

  • How do I submit my preferences? minus-thick plus-thick
    1. Once logged in, you will be directed to your ‘Home’ page.

    2. Navigate to the ‘To Do’ widget, this will display a notification that preferencing is open and it will prompt you to submit your preferences.

    3. Click the Agency Preferences link or imagetl6po.png icon to submit your preference, you will be directed to the ‘Agency Preference’ page.In Place 2

    4. Under your Placement Block Name, you will see the number of preference choices you are required to submit.

    5. Use the scroll bar to navigate through the list of available agencies or search using the filter function.

    6. To select an agency, click the imagexd4dsn.pngicon, this will change your selection to imagekbh1b.png indicating that you have preferenced an agency.

    7. You can use the filter tool to make searching for available agencies easier.

    8. Once you are happy with your selected agencies, and have reached the maximum number of preferences click the “NEXT> Rank preferences” button to order your preferences.

    9. If you do not reach the maximum number of preferences, you will be unable to click the “NEXT> Rank preferences” button to order your preferences.

    10. Click the “NEXT> Rank preferences” button to navigate to “Order of Preference” page.

    11. Use the icon to drag your preferences into your chosen order.

    12. Once you have finalised your preference selection, click the ‘Submit preferences’ button, the pop-up below will display at the top of the screen when you have successfully saved your preferences.

     

  • How do I change my preferences? minus-thick plus-thick

    During the preferencing period you can still log in to make changes. Once the preference period closes, you will no longer be able to view your agency preferences. If you want to keep a record of the preferences you submitted - take a screenshot or write them down.

    • Login to InPlace and return to the ‘Home’ page.
    • Navigate to the ‘To Do’ widget, this will now display an imageai1qcq.png icon rather than an image3a5xl.png icon to denote that preferences have been submitted.
    • Click the Agency Preferences link or image0zo52.png icon to resubmit your preference.

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  • I have highly extenuating circumstances, how can I request special consideration? minus-thick plus-thick
    • Submitting a pre-allocation request (PDF 723KB)
    • If you believe that your request complies with Section 5 (i) of the Clinical Placement Policy, please complete a pre-allocation request form and attach supporting documentation, as a single file, at least 12 weeks prior to the commencement of your placement.
    • Special consideration requests will only be considered in the following circumstances:
      • Students with an Access Plan
      • Students who are the registered Carer for a sick or disabled dependent child or relative, with documented evidence
      • Students with a major health problem requiring frequent and specialised treatment, which is only available at certain locations, with documented evidence
      • Other highly extenuating medical, compassionate, or special circumstances such as those outlined in Clause 7 of the Assessment Policies and Procedures Manual
         
    • Log in to InPlace. Click the my details image88nva.png icon, to navigate to the ‘student details’ page.
    • Scroll down to navigate to the optional information sections.
    • Click the imagegefq4.png icon to open the drop-down menu.

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    • Ensure that you click and download the Pre-Allocation Request form from the link provided.

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    • Complete your application form and include any supporting documentation, by saving as one file, and upload to InPlace.
    • Enter today’s date and add any comments, if applicable.

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      Or click the “Select or drag a file” button to locate your file to be uploaded.

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      You can also drag your file from your desktop directly into InPlace.

      • The file name will be listed underneath Select or drag a file” section when it is has been uploaded.
      • Click the “X” button if you want to remove the document and upload an alternative file.
    • Click the “Submit” button to complete the requirement, the following pop-up will alert you if you have been successful and will return you to the My Details page.

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      • The verified bar will be automatically set to blue and ‘Submitted’ until it is verified by clinical placement unit (CPU) administrative staff. Please allow two business days for your document to be verified.

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      • You will know your file has uploaded successfully when a paperclip icon imageow9je.png displays. Clicking the image13u8d.png icon will download your document.
  • How do I submit a variation to placement request on InPlace? minus-thick plus-thick
    1. Once logged in, you will be directed to your home page.
    2. Click your username, on the top right hand side, to open the menu
    3. Click the My Details  imageck7yr.png icon, this will also navigate you to the ‘Student Details’ page.
    4. Scroll down to navigate to the ‘Optional Information Requests’ section to submit a Pre-Allocation Request.
    5. Click the  icon to open the drop-down menuInPlace_VTP
    6. Complete and save the form and supporting evidence as one file to your desktop and then continue to upload as outlined below. *Note file upload size should not exceed 5MB.
      Supporting evidence documentation can include medical certificates, proof of being a primary carer, and other medical documents. Importantly, you should aim to provide supporting documentation that will support your application.

    7. Click the Choose file button. Ensure you click the Upload button and that you see the file listed before pressing save.
    8. Once the document has been successfully uploaded, you will see the file name next to the upload button (yellow highlight below). Additionally, a paperclip icon will appear near to the edit button.

     

  • How do I submit conditional evidence on InPlace? minus-thick plus-thick
    • Once logged in, you will be directed to your Home page.
    • The ‘To Do’ widget will outline if there are outstanding conditional evidence documents to be uploaded.
    • Clicking the Information required link or  icon will direct you to the ‘My Details’ page.
      • You can also access student details by selecting the icon next to your username at the top right of the menu.
    • Scroll down to navigate to the Compulsory Placement Requirements,Additional Placement Requirements, or Optional Information sections.
    • Click the  icon to open the Requirement view.
      *Note file upload size should not exceed 5MB.
    • Click the  icon, to open the window allowing you to view the requirements for that item.
    • Ensure that you accurately complete the required criteria based on your current certificates using the steps below.
    • Click the “Submit” button to complete the requirement, the following pop-up will alert you if you have been successful and return to the My Details page. 
    • The verified bar will be automatically set to blue and ‘Submitted’ until it is verified by Clinical Placement Unit (CPU) administrative staff. Please allow two business days for your documents to be verified.

      • You will know that your file has uploaded successfully as a paperclip icon  displays. Clicking the icon will download your document. If you experience issues uploading your file, it could be that your document is too large; that is, it exceeds 5MB. Reduce the size of your file and try again.
      • Some conditional evidence requirements; for i.e. Medical Calculations are read-only. This means that you cannot upload a document or make changes to a requirement.
      • Once verified, the status bar will turn Green and ‘Verified’, or Red and ‘Rejected’ if not accepted.

    Once you upload compulsory conditional evidence, it will need to be verified by the CPU. InPlace automatically notifies the CPU of your upload. Please allow two business days for your documents to be verified.

    It is your responsibility to ensure your documents are verified and have not been rejected. Please read the Verification Comments section on the home screen, which will display if your document has been rejected. 

  • My verification status says no, what does that mean? minus-thick plus-thick

    Understanding the conditional evidence verification process

    Once you upload compulsory conditional evidence, it will need to be verified by the CPU. InPlace automatically notifies the CPU of your upload. Please allow two business days for your documents to be verified.

    It is your responsibility to ensure your documents are verified and have not been rejected. Please read the Verification Comments section on the home screen, which will display if your document has been rejected.

    Initial Upload

    The initial upload of a document will appear as blue status bar. InPlace will automatically set the status to ‘Submitted’ meaning the document is awaiting verification by the CPU Office.

    Approved Upload

    If your document is approved the verified status bar will be set to ‘Verified’ and turn green. The student requires no further action.

    Rejected Upload

    If your document has not met the requirement standards, or you have failed to attach the appropriate documentation, the verified status bar will be set to ‘Rejected’ and turn red.

    You are required to note and action the CPU comment ‘Verification Comments’ provided in the home screen. 

    There are certain circumstances in which a ‘rejected’ status is not a barrier to placement. It is important to read the verification comments and if you have any questions contact the CPU office.

    Home Screen – To Do – Verification Rejected

    Once you log into InPlace the ‘To Do’ widget will alert students when their upload does not meet the appropriate requirement. You are required to action the ‘Verification Feedback’ provided by the CPU.

    Home Screen – To Do – Placement Requirements Required

    Once you log into InPlace the ‘To Do’ widget will alert students that there are outstanding placement requirements that require action. 

  • How do I view my allocated placement? minus-thick plus-thick

    Viewing your placement allocation

    1. Once logged in, you will be directed to your InPlace ‘Home’ page.
    2. If you have met all of your pre-placement conditions you will see your upcoming placement confirmed on your home page.

    • To view all your placements, click the ‘view All Confirmed’ button, to display details of your confirmed upcoming placement. 

    • Alternatively, click the ‘Confirmed’ tab from the menu and locate the status ‘current’. 

    Note: If you have not met all of your pre-placement conditional evidence requirements, you will not be able to view your allocated placement site.

    Viewing your Clinical Facilitator details

    On your confirmed placement page, there is a greyed out area that will display your Supervisor details. This area will be updated with supervisor information when a Clinical Facilitator/Supervisor has been assigned to you. Please check this area two weeks prior to your placement start-date to obtain this information.

    Viewing shared documents - pre-placement venue requirements

    Please check the ‘Shared Documents’ tab to access venue specific documents or additional requirements that you may need to be meet prior to your placement. First day orientation details may also be stored here. To view shared documents follow the steps below and ensure that you are proactive about completing additional pre-placement requirements, where applicable. Student conditional evidence documents can also be accessed from this area.

    Note: Not all venues have shared documents.

    • To action specific Pre-Placement venue documentation, select the ‘Shared Documents’ tab. 

    • Click the Download linkto read and action each of the shared (agency) documents.

    Note: Students that do not complete pre-placement venue requirements, may have their placement cancelled by the venue.

  • Why can I not see my placement allocation? minus-thick plus-thick

    If you have not met your conditional evidence requirements for placement, you will not be able to view your allocated placement. Please upload your conditional evidence to InPlace (login required) and allow 3 - 5 working days for CPU staff to verify and update the status. 

  • How do I view my orientation information? minus-thick plus-thick

    If your venue has specified first day orientation details, follow the steps below:

    1. Log into InPlace, and on the homepage navigate to the ‘Upcoming Placements’ section, this will display details of confirmed upcoming placement.
    2. Click the ‘Detail’ link – (do not click the agency name link) to navigate to the ‘Placement’ page
    3. Scroll down to the ‘Comment’ section.

    InPlace_Orientation

     

  • How do I view my pre-placement venue documentation? minus-thick plus-thick

    If your venue has specified additional requirements that you will need to meet prior to placement and first day orientation details, follow the steps below

    1. Log into InPlace, and on the homepage navigate to the ‘Upcoming Placements’ section, this will display details of confirmed upcoming placement.
    2. Click the ‘Detail’ link – (do not click the agency name link) to navigate to the ‘Placement’ page
    3. Click on the Agency (placement location) facility name link to open the Agency page. Do not click the ward link.
      InPlace_Agency
    4. Click the [View] button to view any additional information
      InPlace_Agency_Orientation
    5. Click the Notes/Docs tab and action any required documents.
      InPlace_Notes_Docs

     

  • What is the ‘Student Document Repository’? minus-thick plus-thick

    The Student Document Repository is a record of all shared documents that have been recorded on InPlace against your account.

    To acknowledge you have uploaded a document click the ‘View’ link to download the document. InPlace will automatically record a date (Access Date) and the notification count on the student document repository tab will be reduced.

    InPlace_Student_Repository

  • How long does it take for my conditional evidence to be verified? minus-thick plus-thick

    Please allow up to five business days for your conditional evidence documents to be verified and updated by CPU staff. After this time we recommend that students login to InPlace to ensure that documents have been recorded correctly, verified, and set to yes. If your document has been rejected, read the comment entered by CPU staff and follow the instructions provided.

Login to InPlace

Contact the CPU

To contact the Clinical Placement Unit, email cpuoffice@unisa.edu.au or call (08) 8302 2214

Office Hours are 08:30 - 4.30pm Monday to Friday.

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