Managing Individualised Service Delivery

Course aim

To develop in students the ability to critically analyse approaches to individualised service intervention in the human services, in particular case management, and to plan and manage interventions from a case management perspective.

Course content

History of and influences on case management; definitions and characteristics; practice models; organisational, worker and professional perspectives; consumer and carer perspectives; consumers and carers as case managers; identification of critical issues for the case manager; ethical dilemmas in practice; the process of case management; the difference between case management and traditional approaches to service delivery.

Textbook(s)

Gursansky, D, Kennedy, R & Camilleri, P 2012, The Practice of Case Management , 1st Edition, Allen and Unwin, St Leonards, NSW

Prerequisite(s)

Common to all relevant programs
Subject Area & Catalogue Number	Course Name
WELF 2012	Human Service Intervention

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, MAGILL (INTENSIVE)
Workshop	8 hours x 4 days

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Essay, Reflective journal

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 1)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.