Negotiation, Conflict Management and Resolution

Course aim

Apply, analyse and evaluate the theory and practice of negotiation, including conciliation and mediation, of workplace issues and conflicts or disputes. Collaboratively create and apply a negotiation plan and strategy.

Course content

Nature and types of conflict or dispute, skills in negotiation, conciliation and mediation, distributive and integrative bargaining, planning and strategy, individual differences at work, communication, persuasion, culture and power in negotiations, role of third party or side, and negotiation ethics.

Textbook(s)

Lewicki, RJ, Barry, B and Saunders, DM 2021, Essentials of Negotiation , 7th, McGraw-Hill, New York

Prerequisite(s)

Nil

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, CITY WEST
Preparatory	1 x 1 week
Workshop	3 x 10 weeks
EXTERNAL, CITY WEST, ONLINE
Online	30 hours equivalent x N/A
INTERNAL, CITY WEST (INTENSIVE)
Workshop	30 hours equivalent x N/A

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Project, Reflection, Skills demonstration

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 4C)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.