Communication Skills in Social Work and Human Services

Course aim

To develop students' knowledge and skills for engaging in effective intrapersonal and interpersonal professional communication in social work and human services.

Course content

The students will develop an understanding of the self and knowledge of interpersonal communication including the impact of diversity, power, gender, culture, reflection and values and diverse communications media (verbal, non verbal, written, electronic) for the human services, professional communication and integrity, working in teams.

The students will demonstrate communication skills including feedback, assertion, listening and responding, managing difference, managing conflict, negotiation, ethical communication, and leadership.

Textbook(s)

DeVito, J.A. 2016, Communication skills in social work and human services, 1st, Pearson, England

Prerequisite(s)

Nil

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, MAGILL
Lecture	1 hour x 11 weeks
Studio	2 hours x 11 weeks
Online activities	1 hour x 6 weeks
EXTERNAL, MAGILL, ONLINE
Online	2.5 hours x 11 weeks
Workshop (compulsory on campus session)	7 hours x 2 days
INTERNAL, MT GAMBIER
Lecture	1 hour x 11 weeks
Studio	2 hours x 11 weeks
Online activities	1 hour x 6 weeks
INTERNAL, WHYALLA
Lecture	1 hour x 11 weeks
Studio	2 hours x 11 weeks
Online activities	1 hour x 6 weeks

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Portfolio, Skills demonstration

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 4S)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.