Communication Skills in Social Work and Human Services

Course aim

To enable students to develop knowledge and skills for engaging in effective intrapersonal and interpersonal professional communication in social work and human services.

Course content

Intrapersonal (understanding self); diversity, power, gender, culture, reflection, values; Interpersonal (communicating with others); feedback, assertion, listening and responding, managing difference, managing conflict, personal integrity; Professional (communicating as a professional); working in teams, ethical communication, leadership, negotiation, diverse communications media (verbal, non verbal, written, electronic) for the human services, professional integrity.

Textbook(s)

Berko, R, Wolvin, A & Wolvin, D 2010, Communicating: a social, career and cultural focus, 11th edition, Allyn and Bacon, Boston

Prerequisite(s)

Nil

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, MAGILL
Seminar	1 hour x 13 weeks
Studio	2 hours x 7 weeks
Workshop	2 hours x 6 weeks
EXTERNAL, MAGILL, ONLINE
External (Online sessions)	1 hour x 13 weeks
Workshop	7 hours x 2 days
INTERNAL, MT GAMBIER
Seminar	1 hour x 6 weeks
Studio	3 hours x 7 weeks
Workshop	2 hours x 6 weeks
INTERNAL, WHYALLA
Seminar	1 hour x 6 weeks
Studio	3 hours x 7 weeks
Workshop	2 hours x 6 weeks
EXTERNAL, WHYALLA, ONLINE
External (Online sessions)	1 hour x 13 weeks
Workshop	7 hours x 2 days

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Learning portfolio, Skills demonstration, Studio Activity

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 1)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.