Interviewing Skills in Social Work and Human Services

Course aim

To enable students to develop and demonstrate effective human service interviewing skills and their appropriate application.

Course content

Students will engage in practice based learning to develop their skills and knowledge in interviewing and the processes associated with human service interviews.They will learn vital skills such as establishing the interview environment, attending, active listening, empathic responding and influencing. Students will learn to manage the focus of an interview and move through the stages of a human service interview such as building an empathic relationship, listening for clients’ stories and strengths, goal setting, re-storying and action. Students will learn to apply these skills to working in diverse contexts and with a range of clients, including children, people with intellectual disabilities and people from culturally and linguistically diverse backgrounds. This course employs a client-centred, anti-oppressive and strength-based framework. Students will also be required to demonstrate self-awareness by critically reflecting on their interviewing skills.

Textbook(s)

Ivey, A, Bradford Ivey, M & Zalaquett, C 2016, Essentials of intentional interviewing: Counseling in a multicultural world, 3rd edn, Cengage, USA

Prerequisite(s)

Common to all relevant programs
Subject Area & Catalogue Number	Course Name
WELF 1019	Communication Skills in Social Work and Human Services
WELF 1014	Human Service Provision

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, MAGILL
Lecture	1 hour x 13 weeks
Studio	2 hours x 13 weeks
EXTERNAL, MAGILL, ONLINE
External (Online)	3 hours x 13 weeks
External (On-campus workshop)	7.5 hrs per day x 2 days
INTERNAL, MT GAMBIER
Lecture	1 hour x 13 weeks
Studio	2 hours x 13 weeks
INTERNAL, WHYALLA
Lecture	1 hour x 13 weeks
Studio	2 hours x 13 weeks

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Video analysis, Videoed interview (assessed in class), Weekly quiz

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 1)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.