People, Communication, Management

Course aim

To develop written and interpersonal communication skills within a business environment and where there is a strong emphasis on practical application.

Course content

Written communication: report and essay writing, critiquing, electronic communication. Interpersonal communication: assertiveness, understanding the self, listening and giving feedback, public presentation, verbal communication, non-verbal communication, persuasion, conflict and negotiation, interviewing and being interviewed skills, meetings and group communication, mass communication, interpersonal skills, intercultural communication.

Textbook(s)

Eunson, B 2012, Communicating in the 21st Century, 3rd Edition, John Wiley and Sons, Milton Qld

Prerequisite(s)

Nil

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, CITY WEST
Seminar	2 hours x 13 weeks
Lecture	1 hour x 13 weeks

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Article critique, Class participation, Examination, Report on self evaluation based on doing and filming role play

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 3)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.