People, Communication, Management

Course aim

To develop written and interpersonal communication skills within a business environment and where there is a strong emphasis on practical application.

Course content

Analysis of research journals; reflection reports, critiquing; development of communication strategies; application of interpersonal communication; development of assertiveness skills based on models; understanding the self; self-disclosure applying active listening and giving effective management level feedback; public presentation in a hostile environment; evaluation of cross cultural non-verbal communication; persuasion techniques; conflict and negotiation styles linked to theoretical constructs; effective interviewing skills; running meetings; development of strategy; implementation of leadership styles; research design including questionnaires; applying self-disclosure; risk taking strategies; decision-making; problem solving; analysis of complex information; creative application to new situations; developing initiative for further learning.

Textbook(s)

Eunson, B 2012, Communicating in the 21st century, 3rd edn, John Wiley and Sons, Milton Qld.

Prerequisite(s)

Nil

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, CITY WEST
Preparatory	1 x 1 week
Seminar	2 hours x 13 weeks
Lecture	1 hour x 13 weeks

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Examination, Report and presentation with peer review, Research Article critique, Research outline and questionnaire design

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 4C)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.