Information Technology Business Practice

Course aim

To enable students to understand the practice and processes of information technology consulting, and to be able to engage successfully with clients.

Course content

IT Consultancy practice as an industry, a profession, and a business within the international marketplace. This course identifies costs and benefits of consultancy practice, and key tools in client service delivery.

 

The market for consultancy; understanding the client and client staff; managing client expectations; successful interpersonal behaviour; ethics for individuals and occupations; ethics for IT; understanding the business and the industry.
Negotiation, contract setup, contract management, program management, resolving contractual disputes
Marketing, networking, alliances, and tendering are examined as the means for acquiring consultancy business.

Textbook(s)

Nil

Prerequisite(s)

Nil

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, MAWSON LAKES
Seminar	2 hours x 13 weeks
INTERNAL, CITY WEST
Seminar	2 hours x 13 weeks
EXTERNAL, MAWSON LAKES, DISTANCE EDUCATION
External (On-line materials, monitored discussion boards and other on-line interactions)	N/A x 13 weeks

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Assignment 1, Assignment 2, Summaries and on-line presentation, Summaries and presentation

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 2)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.