Managing Conflicts in the Workplace

Course aim

To introduce students to the process of critically analysing organisational conflict.

Course content

Causes of workplace conflict, economic rationalism, corporate managerialism, precarious work, work intensification and job insecurity. Industrial relations legislation, policies and practices, management – worker tensions around scarce resources, values and cultures of organisations; diversity, structural factors and imbalances of power (eg. gender, ethnicity). Leadership styles, poor communication and change management practices; downsizing, redundancy and justice; workplace bullying; sexual harassment; prevention and early intervention; workplace grievance processes; legal/non-legal matters in workplace conflicts; designing dispute resolution systems; approaches to managing conflict: education, advocacy, negotiation, mediation, conciliation, arbitration, tribunals, administrative decision-making, litigation.

Textbook(s)

Nil

Prerequisite(s)

Common to all relevant programs
Subject Area & Catalogue Number	Course Name
WELF 5081	Mediation Theory and Practice

Corequisite(s)

Nil

Teaching method

Component	Duration
INTERNAL, MAGILL (INTENSIVE)
Workshop	8 hours x 5 days

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Essay 1, Essay 2, Group workshop presentation

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 4S)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.