Communication and Conflict

Course aim

To provide an advanced understanding and skill development in reference to conflict occurring in personal and professional capacities.

Course content

Awareness of self and own dominant style of communication - attitudes towards openness, self-disclosure and trust in communication; effective skills in conflict management - paraphrasing, reflecting, asking open questions; assertive self management - dealing assertively with conflict situations; managing and understanding sources of anger, values about anger and conflict; levels and types of conflict; cultural diversity and conflict; conflict theory.

Textbook(s)

Nil

Prerequisite(s)

Nil

Corequisite(s)

Nil

Teaching method

Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.

Assessment

Essay, Presentation, Theory paper

Fees

EFTSL*: 0.125
Commonwealth Supported program (Band 4S)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.

Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.

* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.