Start Date


0.5 year(s) full-time

Program Code

4GC100 (Internal)

Study as


$AU 11,000 per 0.5 EFTSL for students enrolled in 2022

Degree overview

  • Gain advanced skills and knowledge of management fields directly relevant to the human services sector.
  • Gain a broad and coherent body of knowledge of human services work and organisational psychology, case management, project and evaluation management, and human services law and policy.
  • Develop your leadership and management skills and gain knowledge of the diverse human services sector.
  • Benefit from flexible study options through online learning so you can advance your career while you study.



This Graduate Certificate is specifically designed to prepare students for a professional career in human services management, working with individuals, families, and communities to ensure economic inclusion and access to services and supports. Professionals already working in this capacity will also enhance their career by gaining a formal qualification.

Courses within the qualification incorporate engagement to a range of human service organisations to assist students to comprehend the breadth of human service welfare infrastructure. Students are also required to undertake further research into the area of human services to gauge a deeper understanding of their roles in human services management and inter-agency work.

In just six-months of full-time study, you will be equipped with the skills, knowledge, and capabilities to make informed decisions in a managerial capacity in the human services sector.

Upon successful completion, you can use your credit as a pathway to further learning, including Masters programs in related fields. Part-time study may be available by negotiation.

What you'll learn

What you Learn

This Graduate Certificate is designed to provide individuals seeking leadership and management roles in the human services sector with an appropriate qualification to enhance their knowledge and skill base; to develop advanced interpersonal and professional communication skills; and advanced understanding of management fields directly relevant to the human services sector.

You will develop skills and knowledge to:

  • Understand theoretical and practical knowledge of human services work and the organisational behaviour and psychology of individuals and groups, including motivation and leadership
  • Provide case management support and coordination and contribute to critical decision making
  • Understand human services law and policies
  • Work on project evaluation and management tasks
  • Lead a multi-stakeholder environment and handle social leadership challenges responsibly
  • Learn what it means to be an effective and responsible manager

This Graduate Certificate will extend your skills in the human services sector. You will graduate with a high level of practical and theoretical knowledge and skills to support contemporary approaches in the workplace.

Degree structure

Course name Area and cat no. Units Reference  
Human Services: Work and Organisational Psychology WELF 4040 4.5
Human Service Workers: Law and Policy WELF 4039 4.5
Case Management and Support Coordination WELF 5112 4.5
Human Services Project and Evaluation Management WELF 5113 4.5

Study hours

For each course you study, you will need to allocate time for various classes such as lectures, tutorials, workshops, seminars and practicals. Plus you will need additional hours to study in your own time to complete assignments, readings and projects, as well as to contribute to online discussion forums. So as a general rule, if you are studying full-time you would need to allocate 12–26 hours of study when at university and 14–28 hours of independent study per week.



Your studies at UniSA will incorporate practical, professionally focused, and research-based learning, so assessment types will vary. You can expect them to include:

  • case studies
  • projects
  • essays and assignments
  • journals

Global opportunities

Enrich your studies and your life – make overseas study part of your qualification. You may have the option to undertake an exchange, short-term program or study tour overseas while you study. We have links with universities worldwide, as well as a range of travel grants available to make going overseas much more accessible.

You can choose short-term or semester-long study from a range of universities and countries depending on your area of study and cultural interests.

Take a look at the global opportunities available.

Global opportunities

Why Graduate Certificate in Human Services Management

Why this Degree

This postgraduate qualification is a great option if you are looking to further your skills and knowledge by studying a variety of courses for a contemporary human services management focus.

The Graduate Certificate will ensure you have a competitive edge and are ready for a career in industry, research, or further postgraduate study. This qualification is ideal if you want the flexibility and convenience that comes with online learning – we offer accessible digital learning facilities and dedicated support staff who are with you every step of the way. 

Our commitment to community based research with an industry focus is unprecedented in South Australia. We are fast becoming a renowned centre of innovation and enterprise in the sectors that will drive Australia's future. As Australia’s University of Enterprise:

  • We are No. 1 in South Australia for student satisfaction1
  • We are the largest university in South Australia with 32,000 students
  • We hold 25th spot in the 2020 THE Young University Rankings for institutions under 50 years old.
  • Our commitment to research with an industry focus is unprecedented in South Australia. In the 2018 nation-wide Excellence in Research evaluation, 100 per cent of our assessed research was rated world-class or above2.

It’s a very good time to choose UniSA for your postgraduate study.

ComparED (QILT) Course Experience Questionnaire 2018-19 – Overall Satisfaction Indicator (Undergraduate). Public SA founded universities only. 22018 Excellence in Research for Australia (ERA), 4-digit Fields of Research.

Real-world connections

We have a strong reputation as a dynamic, vibrant and connected organisation, and as such we have extensive national and international industry links and relationships.

These industry relationships are of great benefit to students and will form part of your important industry network.

Our teaching staff and many of our academics are also highly regarded researchers and leaders, and you may have the opportunity to work alongside these practicing professionals throughout your study.

We also host regular University-wide employee master classes and employment expos, and alumni events in Australia and overseas.

Online study

Online study

Part, or all, of this degree can be studied online. This means that you can:

  • study online, including accessing videos and course resources
  • participate in an interactive online learning environment
  • submit your assignments and get feedback online
  • use discussion forums for team work and communication

With interactive online course materials and a 24/7 learning environment, you can organise your study to suit your lifestyle. 

Please note that for some degrees, some on-campus attendance (such as to attend seminars, workshops or examinations) and/or placements may apply. Any applicable requirements will be detailed on individual course pages.

Career outcomes

Your career

Graduates will be able to seek a range of leadership and management positions in the field of human services management, working with individuals, families, and communities to ensure economic inclusion and access to services and supports.

Graduates can work in the human services sector in various destinations such as:

  • Program management
  • Project or agency management
  • Case management (with government or non-government organisations)
  • Community development
  • Volunteer management.

 You may also decide to continue onto additional postgraduate study to further your knowledge with a Masters’ degree in related fields.

How to apply

Applying to study with us:

  • go to the top of this page and make note of the SATAC code, then click Apply
  • you will be redirected through to the SATAC website to continue your application


Every year, over 2,500 UniSA students are supported in their studies through scholarships and grants worth millions of dollars. Check out the scholarships below. One of them may be perfect for you. Visit our scholarships page for more.

More scholarships

Your study experience and support

Our campuses have fantastic facilities including modern lecture theatres, libraries, workshops, laboratories, tech zones, and spaces that simulate real work environments. You’ll also find student gyms and campus sport activities to keep you active. We also offer flexible study options, with online resources available for accessing lecture recordings, virtual classrooms, library resources and learning support. 

Adelaide also has a variety of accommodation options to suit different requirements and budgets should you need, from dedicated student accommodation to private rentals. See our long-term accommodation pages or explore our student accommodation by urbanest on Bank Street in Adelaide’s lively cultural precinct, an ideal perfect location for students. It is within easy reach of UniSA’s city and metropolitan campuses, Rundle Mall shopping, the Central Market, Chinatown, and the West End’s vibrant nightlife. It is also across the road from the Adelaide train station, and on bus and tram routes.

Student services

Student services

Our student services provide you with all the support you need at university. You can access a full range of support services including academic and personal counselling, career advice, social support services, as well as those through our student association, USASA. When you become a UniSA student, you can also contact Campus Central for help with anything related to your degree. They will help you with your enrolment, ID cards, fees, timetables and more.

24/7 digital environment

Our learnonline facilities include a personal learning environment with virtual classrooms, lecture recordings, emails, learning support, administration, library access and results. The environment is available 24 hours a day, seven days a week, so you can tailor your learning to your life. We are continually investing in innovative digital technologies for a high-quality student learning experience.

Student services

Your campus

We have six campuses in metropolitan and regional areas, each with advanced facilities including modern lecture theatres, libraries and laboratories, as well as spaces that simulate real work environments.

Location This degree is delivered at the following campus.

Your program director

As a developmental educator I am committed to walking alongside people living with disabilities and their networks to achieve their aspirations, life goals and take their place as full citizens. I have had a diverse range of roles in disability services in direct service provision, management, governance and research. As a result, I am passionate about educating future professionals to practice with high levels of integrity in a diverse range of settings, ensuring that social justice is accessible to all members of society. This program offers you insights into the range of employment options in the ageing and disability sectors, as well as a balance of theory and technical practice skills that are highly valued and sought after by employers. There is high demand for graduates who can work in direct service, service development, quality assurance and management.

AsPr Caroline Ellison

Program Director

Portrait image for AsPr Caroline Ellison
Portrait image for AsPr Caroline Ellison

AsPr Caroline Ellison

Program Director


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