Total Quality Management
Course Level Undergraduate
Area/Catalogue
MFET 5022
Course Level
Undergraduate
Offered Externally
No
Course ID
005486
Unit Value
4.5
University-wide elective course
No
Course owner
School of Engineering
Course aim
To integrate management, systems and applied statistics tools in a coherent quality management mindset, self-similar like fractals, that applies to all actions and organisational units from elementary to Humanity in its totality.
Course content
- Introduction to Quality;
- Total Quality in organisations;
- Philosophies and frameworks;
- Strategic focus for Performance Excellence;
- Process management;
- Performance measurement and information management;
- Six Sigma and Process improvement;
- Design for Quality and Product Excellence;
- Statistical process control;
- Leading, Building and sustaining performance excellence;
Textbook(s)
Evans J.R., and Lindsay W. M. 2016, Managing for Quality and Performance Excellence - HARD BOUND, 10th, South-Western Cengage Learning
Prerequisite(s)
While there are no formal prerequisites, the Assumed Knowledge is consistent with level of a student enrolled in the final year of an Engineering University degree (i.e. about 108 UNISA units successfully passed or credited) if enrolled in the undergraduate degree or enrolment in a Master Program.
Corequisite(s)
Nil
Teaching method
| Component | Duration | ||
|---|---|---|---|
| INTERNAL, MAWSON LAKES | |||
| Workshop | 3 hours x 6 weeks | ||
| Lecture (This course is designed to be delivered on-line with some face-to-face sessions) | N/A x N/A | ||
| INTERNAL, OFFSHORE, KAPLAN HIGHER EDUCATION - SINGAPORE (INTENSIVE) | |||
| Lecture | 4 hours x 3 days | ||
| Tutorial | 3 hours x 4 days | ||
| Online | 8 hours x N/A | ||
Note: These components may or may not be scheduled in every study period. Please refer to the timetable for further details.
Assessment
Continuous assessment, Quiz, Test
Fees
EFTSL*: 0.125
Commonwealth Supported program (Band 3)
To determine the fee for this course as part of a Commonwealth Supported program, go to:
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Fee-paying program for domestic and international students
International students and students undertaking this course as part of a postgraduate fee paying program must refer to the relevant program home page to determine the cost for undertaking this course.
Non-award enrolment
Non-award tuition fees are set by the university. To determine the cost of this course, go to:
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Not all courses are available on all of the above bases, and students must check to ensure that they are permitted to enrol in a particular course.
* Equivalent Full Time Study Load. Please note: all EFTSL values are published and calculated at ten decimal places. Values are displayed to three decimal places for ease of interpretation.
Course Coordinators
Degrees this course is offered in
